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Mystery shoppers judge each restaurant on a variety of criteria, including service, ambience and quality of food.

When deployed properly across multiple channels mystery shoppers can keep tabs on every customer experience by answering questions such as these:

A MCDONALD’S employee has shared a hack he claims will make sure you have the freshest meal every time. And all you need to do is ask for a receipt when you order from the fast food chain. Kamran Adan, who claims he worked for a year in a London branch, said staff give priority…

Los secretos compartidos en la Red garantizan recibir los ingredientes más frescos, según un supuesto exempleado de la cadena.